ACCOUNT MANAGER - Leanspace

Website leanspace_io Leanspace

Make Your Mark in the Space Industry!

At Leanspace, a pioneering European space company, we are not just building a software platform; we are crafting the future of space missions. With our groundbreaking cloud services, aerospace engineers are revolutionising the way we integrate, test and operate satellites. Our client base ranges from cutting-edge NewSpace ventures to established players, running space programs to monitor Earth, provide internet or IoT connectivity from space, bring satellites to orbit, remove space debris… and many other exciting use cases.

Our team of 35+ members representing 17 nationalities is the driving force behind our success. Having raised €10m so far from top-tier investors and being backed by the French government and European institutions, we are on an ambitious journey to reshape the global space market.

We are expanding our business rapidly, and we need your expertise to further innovate our platform. Our team is based in Strasbourg, France, a beautiful and vibrant city that offers a rich culture, easy access to nature and a fast-growing startup scene. Strasbourg is a highly international city, host of the European institutions, and located at the heart of Europe, near Germany and Switzerland.

Be Part of something Bigger

We are searching for a passionate account manager to join our commercial team. A pivotal role in the success of our company, your purpose will be to provide the best customer experience, and encourage product upselling and cross-selling.

You will be one of our representatives, and form a strong relationship with a number of assigned customers to become their trusted advisor. Working shoulder to shoulder with our users, you will make sure they love our products, and that by using them they grow and achieve their goals.

You will onboard new customers, educating them on how to use our products. You will have an in-depth understanding of the customer’s context, use cases and future plans, and work closely with our Solutions Team to develop implementation roadmaps.

You will know the ins and outs of our products, perform live demonstrations, answer questions and connect the dots to provide customers with timely value propositions. You will drive user adoption, expansion and retention by helping our customers extract value from our products.

You will collect & analyse data and obtain suggestions from customers, in order to feedback valuable insights to product and engineering teams. You will support sales & marketing teams to create and design campaigns, find leads and turn prospects into customers.

You will ensure our customers are receiving the training and support needed to make them successful, ensuring a fully engaged, positive and valuable experience.

You will stay updated on what’s happening in the space industry, who are the new kids on the block, and detect new threats and opportunities.

Your experience matters

  • At least a Bachelor’s degree in a relevant engineering field
  • At least 3 years of experience in the space industry
  • Proven ability to communicate effectively with both technical and business stakeholders
  • A positive can-do attitude. You are a genuinely nice person that wants to help others
  • The right attention to details with the ability to see the big picture 
  • Strategic thinking and you think on your feet. You like learning new things, and you can learn quickly
  • Natural ability to build relationships inside and outside the team
  • Fluency in English, with excellent verbal and written communication skills
  • Willingness to travel to meet clients and attend events
  • Based in, or willing to relocate to the Strasbourg area (including nearby German or Swiss cities)

Extra awesome

  • Experience in a customer-facing role and cloud-based enterprise software
  • You have designed, developed or commercialised space software products
  • Proven top-notch negotiation and persuasion skills
  • Knowledge of product-led growth and track record in a product-led organisation
  • Exposure to both established and NewSpace organisations
  • Passion to enable the future space economy
  • You like to play strategy games 🙂
    
    
    
    

    What We Are Looking For

    • At least a Bachelor’s degree in aerospace engineering or other engineering discipline
    • At least 3 years of experience in the space industry
    • Proven ability to communicate effectively with both technical and business stakeholders
    • Strategic thinking and you think on your feet. You like learning new things, and you can learn quickly
    • Accountable, energetic, hands-on problem solver, sharp attention to detail and can operate effectively under healthy pressure
    • Natural ability to build relationships inside and outside the team
    • Willingness to travel to meet clients and attend industry events
    • Based in, or willing to relocate to the Strasbourg area
    • Fluent in English
    
    

    Extra awesome

    • Experience in a customer-facing role, ideally in sales or business development
    • Experience in cloud-based enterprise software
    • Start-up or scale-up experience, comfortable operating in a fast changing environment
    • Proven top-notch negotiation and persuasion skills
    • Fluency in French, with excellent verbal and written communication skills
    • Exposure to both established and NewSpace organisations
    
    

    Why You Will Love Working With Us

    • Be part of a fast-growing startup and accelerate your career
    • Influence space exploration directly through your work on satellites, rockets, and lunar missions
    • Assistance with relocation and help with the visa process if needed
    • Enjoy a family-friendly environment, flexibility in working hours, and the possibility to work remotely two days a week
    • Private health insurrance (Alan)
    • Meal vouchs (Swile)
    • Subsidies for commuting costs
    • Close-knit culture with many social activities and team events
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